| Company name | Yamato Co., Ltd |
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| Address | 2-10-12 Namiki, Iwatsuki-ku, Saitama, Saitama |
| Telephone | 81-48-749-8581 |
| Fax | 81-48-749-8550 |
| URL | http://www.yamato-e.jp |
| Representative | Hiroyuki Tsukanome (President) |
| Price : | Our Price is excluded the shipping fee and packing fee |
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| Other charge without product price |
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| Payment method |
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| Lead time for shipping | > if we have a stock We will send invoice by e-mail or fax to confirm the total price you will pay for us. > If we don't have a stock We may need some time for shipping. In case we need lead time for shipping, we will inform you ASAP. > Build to order After receiving the information about the products, we would like to inform the approx production term for you and also we will provide the estimation for you. Then we will start the production after your confirming later. |
| Return Policy | 1.If you realize that you have made a mistake for ordering and want to cancel your order, please contact us as soon as possible. Since we ship quickly as possible, it may not be able to stop your order if we have already shipped. 2.Claims after opening box will not be accepted for us. We only accept claims made after 8 days of receipt of the order if package is not opened. Also we don't accept the returning product on account of your own personal reasons. 3.Our products are examined by inspection conditions and are un-acceptable to return for us without any serious problems handled by our fault after peel a warranty sticker on our products. |
| Privacy policy | We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will share the data we collected with our Merchants solely for the purpose of fulfilling your order. We will only use the information that we collect about you lawfully. We will not sell, share, or rent this information to others than as disclosed in this statement. |
| Legal | The contract will be governed by the laws of domestic court in Saitama city in Japan and you agree to submit to the jurisdiction of the Japanese courts if in case our company and you will not be able to solve the problems. |
| Shipment | You can choose the shipment by EMS or UPS/DHL in your convenient. In some country, sending by EMS will take more than 2 to 3 months like Italy. If you have a sort of information, please let us know when ordering to us. We will ask to UPS/DHL and also we will estimate the shipping fee by UPS/DHL for you. |
